What is the Records Management Unit?

The difficult task of tracking all newly filed and completed cases is the responsibility of the Records Management Unit, whose dedicated staff works to ensure cases are easily accessible to planners, the public, and the media. 

The easiest way to access records is online, through the Planning Document Information System (PDIS). Using PDIS is as easy as using any other search engine; all you need is the case number for the project. However, the Records Management Unit also maintains hard copies of applications at its office (221 North Figueroa Street, Suite 1450). 

At Records Management, you can review case files in hard copy or on microfilm or microfiche. You can also view Sanborn Fire Insurance Maps, review California Environmental Quality Act (CEQA) documents, receive information on case file locations, and obtain copies of official Department records. Records Management is also where the Department responds to California Public Records Act (PRA) requests and maintains related case files. 

In 1968, the California State Legislature adopted the PRA to increase the public’s access to government agencies’ public records. Anyone can file a PRA request for a wide variety of documents and other materials. Once City Planning receives the PRA request, the Department must respond to the requestor within 10 days. 

The Records Management Unit supports a number of critical functions at City Planning. Most importantly, the unit has developed new protocols, including remote options, to ensure that the public has safe and easy access to case information and files during COVID-19. 

In the midst of this global pandemic, City Planning has come together as a Department to embrace the important role that we play in this City. At each step in the process, we’ve taken concerted steps to strengthen our communications, recognizing that in challenging situations, our communities should have immediate access to the latest information. 

As a Department, we've worked to foster a culture that values transparency and enjoys closer ties to Los Angeles’s neighborhoods. Whether for project applications or the initiation of new policy initiatives, our workplace is here to serve LA’s neighborhoods and their residents.

In recent weeks, we've made some notable strides, reaching new milestones in how we communicate and share information with our stakeholders. These changes make it possible for us to share information related to project filings in real time. In doing so, we've increased the free flow of information and, once again, reaffirmed our steadfast commitment to transparency, openness, and community engagement. 

Hats off to all of our devoted team at Records Management, from those who manage our contracts to those who maintain our public records, for making these services possible. 

Hours of Operation

Mondays to Thursdays: 8:30 a.m. to 4 p.m.

Fridays: 8:30 a.m. to 3 p.m.

Email: planning.recordsmgmt@lacity.org

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