Whether a project is small (a single-family home addition) or large (a skyscraper), it starts as a project application that is submitted to one of the City’s Development Services Centers (DSCs). The public counter is where planning and development come together and the land use process typically begins.
Public Counters
Metro/Downtown DSC
201 N. Figueroa Street
Public Counter - 4th Floor Los Angeles, CA 90012
(213) 482-7077
planning.figcounter@lacity.org
Public Counter - 4th Floor Los Angeles, CA 90012
(213) 482-7077
planning.figcounter@lacity.org
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
7:30am - 4:00pm
7:30am - 4:00pm
9:00am - 4:00pm
7:30am - 4:00pm
7:30am - 4:00pm
- Case Management (City Planning)
The office brings together case managers from various City departments to troubleshoot complex development projects requiring interdepartmental approvals.
planning.casemanagement@lacity.org
- Affordable Housing Services Section
The unit offers specialized assistance for qualifying affordable housing projects throughout the development process, from pre-entitlement to condition clearance.
Planning.AHSS@lacity.org
- Preliminary Application Review Program for SB 330 Vesting
The program streamlines approvals for qualifying projects that reserve at least two-thirds of the square-footage for residential use, supportive housing, or transitional housing.
planning.PARP@lacity.org
- Beverage & Entertainment Streamlining ("BESt")
The program processes the approval of alcohol sales and live entertainment Conditional Use permits for restaurants and the local hospitality industry.
planning.CCU@lacity.org
- Redevelopment Plans Unit
The unit reviews project applications in select geographies, with a primary focus on improving economic development in communities that have long suffered from blight or underinvestment.
planning.redevelopment@lacity.org - Home-Sharing Unit
The unit reviews project applications in select geographies, with a primary focus on improving economic development in communities that have long suffered from blight or underinvestment.
planning.home-sharing@lacity.org
South Los Angeles DSC
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 4:00pm (Virtual Appointments)
8:00am - 4:00pm (In-person appointments)
9:00am - 4:00pm (Virtual Appointments)
8:00am - 4:00pm (In-person appointments)
8:80am - 4:00pm (Virtual appointments)
Van Nuys DSC
6262 Van Nuys Boulevard, Suite 251
Public Counter - 2nd Floor
Van Nuys, CA 91401
(818) 374-5050
planning.mbc2@lacity.org
Public Counter - 2nd Floor
Van Nuys, CA 91401
(818) 374-5050
planning.mbc2@lacity.org
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
7:30am - 4:00pm
7:30am - 4:00pm
9:00am - 4:00pm
7:30am - 4:00pm
7:30am - 4:00pm
LA One-Stop Rebuilding Center
For Palisades Fire Rebuild and Recovery Only
1828 Sawtelle Blvd.
Public Counter - 2nd Floor
West Los Angeles, CA 90025
(310) 231-2901
planning.palisadesrebuild@lacity.org
More info
Public Counter - 2nd Floor
West Los Angeles, CA 90025
(310) 231-2901
planning.palisadesrebuild@lacity.org
More info
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
Closed
Closed
Custodian of Records Unit
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 4:00pm
8:00am - 3:00pm
Executive Offices
Los Angeles City Hall
200 N. Spring Street, Suite 525
Los Angeles, CA 90012
(213) 978-1271
200 N. Spring Street, Suite 525
Los Angeles, CA 90012
(213) 978-1271
Hours of Operation:
Monday
Tuesday
Wednesday
Thursday
Friday
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
8:00am - 5:00pm
The City of Los Angeles offices, which include the Department of City Planning and Development Service Centers (DSC), will be closed on the following days:
- Thursday, January 1, 2026 – New Year’s Day
- Monday, January 19, 2026 – Martin Luther King, Jr. Day
- Monday, February 16, 2026 – Presidents' Day
- Monday, March 30, 2026 – Farm Workers Day
- Monday May 25, 2025 – Memorial Day
- Friday, June 19, 2026 – Juneteenth Day
- Friday, July 3, 2026 – In observance of Independence Day
- Monday, September 7, 2026 – Labor Day
- Monday, October 12, 2026 – Indigenous Peoples' Day
- Wednesday, November 11, 2026 – Veterans Day
- Thursday, November 26, 2026 – Thanksgiving Day
- Friday, November 27, 2026 – Day After Thanksgiving
- Friday, December 25, 2026 – Christmas
Regular office hours will resume the following business day.
Please note that many of our business services are available online, such as payments, appeal filings, virtual public hearing instructions, and more.
