Contact

City Planning’s public counters offer in-person and virtual services, including application submissions, building permit clearances and answers to general questions. To make an appointment for case filing, case condition clearances, building permit clearances, or other inquiries, an appointment may be made through BuildLA. Inquiries can also be sent to our public counters:

Metro Public Counter: Planning.figcounter@lacity.org

Van Nuys Public Counter: Planning.mbc2@lacity.org

South LA Public Counter: Planning.southla@lacity.org

The Affordable Housing Services Section offers specialized, technical assistance, and processing of pre-application referral forms for a number of affordable housing programs including:

Executive Directive 1
Density Bonus
Transit Oriented Communities (TOC)
Measure JJJ
Qualified Permanent Supportive Housing (QPSH)

Please email affordable housing inquiries to Planning.priorityHousing@lacity.org.

Each Redevelopment Plan has a unique set of land use regulations. Development projects located within Redevelopment Project Areas are reviewed for compliance with the Redevelopment Plans. For general Redevelopment Plan inquiries, please email Planning.Redevelopment@lacity.org. For administrative review and building permit clearances, submit requests through the Online Application Portal.

Most housing projects qualify to submit an optional HCA Vesting Preliminary Application, which "locks in" local planning and zoning rules at the time the complete application is submitted. To initiate a request for HCA vesting rights, submit a Housing Crisis Act Vesting Preliminary Application (CP-4062) Form and the required materials through City Planning's Online Application Portal. Email Planning.HCA@lacity.org or visit City Planning’s HCA implementation page for more information.

For City Planning Case Management inquiries, please email Planning.CaseManagement@lacity.org.

Affordable Housing Section
The Affordable Housing Section to help expedite the permitting process for affordable housing development projects by streamlining and providing flexibility in the submittal procedures. For affordable housing inquiries, please email ladbs.ahs@lacity.org

Development Service Case Management
The Development Services Case Management office (DSCM) is the main portal for consultation, assistance and troubleshooting for complex development projects requiring interdepartmental approvals. DSCM  brings together case managers from the Department of Building and Safety, City Planning, Department of Public Works Bureau of Engineering, Department of Transportation, and the Department of Water and Power. Each project is assigned a Case Manager representing each of these departments as necessary. Case Managers work together as a team to guide a project from pre-development to completion, each providing their expertise in one of the City's major processes – permitting, City Planning approvals, public improvements, and utility design.

ED 1 projects and Shelters will receive priority scheduling of DSCM meeting requests. To schedule a meeting with DSCM, submit a Service Request Form.

Land Use Section
The Land Use Section processes applications for RUDs and Affordability Covenants. For questions or further information regarding RUDs or Affordability Covenants, applicants should contact Lahd-Landuse@lacity.org, and indicate “ED 1 Project” in the subject line.

AcHP Retrofit Unit
AcHP’s Retrofit Unit is responsible for Accessibility Plan Review and Approval as well as the necessary LAHD clearances and approvals for TCOs and final Certificates of Occupancy. For questions or further information regarding AcHP or to submit an application for AcHP Accessibility Plan Review applicants should contact lahd.retrofit@lacity.org. Applicable rent schedules can be seen on LAHD’s website.